__Delivery, Return and Shipping

__The processing time for your oil painting depends on the quality you chose.

__Normal Quality Paintings: 2-3 weeks

__Museum Quality Paintings: 4-5 weeks

__We ship worldwide using Fedex and DHL. We may use other reputable shipping companies at our discretion.

__Shipping typically takes 1 week, but delays can occur due to unforeseen circumstances such as custom inspections, political conflicts, issues from the shipping companies..

__Shipping costs are offered if you choose our shipping solution Rolled.

__Shipping costs are calculated based on the size and weight of the painting and the destination if you choose the shipping solutions Gallery wrapped or Framed.

__You can see the estimated shipping cost before checkout.

__After the painting is completed, we will send you a photo for your approval.

__You will have the opportunity to provide feedback and request any necessary revisions.

__We will only ship the painting until you have approved it.

__Once your order is shipped, you will receive a tracking number via email.

__You can track your shipment online using the tracking number provided.

__You are responsible for any import duties or customs fees that may be incurred.

__We guarantee that your painting will arrive safely and in good condition.

__If your painting is damaged in transit, please contact us immediately so we can arrange for a replacement.

__You may cancel your order at any time before your painting is shipped. We will issue a full refund.

__If you are not satisfied with your painting after you receive it, you may return it for a full refund or exchange through our lifetime guarantee.

__If you have any questions about our delivery and shipping terms, please contact us at artist@paintedondemand.com